Privacy policy

Recruiter on Demand Ltd. Privacy Notice

This privacy notice is provided to inform you about how and why your personal data is used so that we can be as transparent as possible, and to ensure that you are aware of your rights under data protection legislation. 

The Company

We are Recruiter on Demand Ltd. and we are the Data Controller. Our address is Pharmacy Chambers, High Street, Wadhurst, East Sussex, TN5 6AP. We can be contacted at 01273 974030 or 

The purpose for processing your data and our basis for doing so.

We process your personal data so we can engage with you to promote and offer our services to you and manage your account with us.  We also process your personal data to maintain communication to send information about service updates and market our activities. We will obtain your personal data either directly from you when you contact us or through a third-party service or platform.

As a client or prospective client, we process your name and contact data as well as job title and details of the organisation you work for. The lawful basis we use for this is Article 6.1.f UK GDPR (Legitimate Interest). The legitimate interest we pursue is to grow our business by expanding and retaining our client base. As with any legitimate interest processing, you have the right to object to this and you can do so by contacting us using the information provided above.

If you fail to provide the information required, we will be unable to provide the agreed services to you.

We use personal data for the purposes of direct marketing and if you contact us through our website, we ask for your consent as required by the Privacy and Electronic Communications Regulations 2003. We are a business-to-business organisation, and our marketing activity which does not originate from our contact page is based on Article 6.1.f UK GDPR (legitimate interest).

We collect data through our website analytics some of which may identify you, such as an IP address. Our Cookie Policy details the cookies we use and you can manage your preferences through our cookie consent platform.

Recipients of your data

As a general principle, we will not transfer your personal data to other recipients without your permission. There are some exceptions to this: 

  • We utilise the services of a third party organisation to assist in our marketing effort. We share information as joint controllers and our lawful basis for this is Article 6.1.f – Legitimate interest.
  • It is possible that we might be obliged to disclose personal information in response to a court order or other lawful obligation. Our lawful basis for this is Article 6.1.c -legal obligation.
  • In the unlikely circumstance you do not pay your bills, we may pass your details to a debt collection organisation. Our lawful basis for this is Article 6.1.f – legitimate interest, as we have a legitimate interest in collecting our fees.
  • We may share your data as part of a sale, transfer, or merge part of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. We would do this under the basis of Article 6.1.f – legitimate interest as we have a legitimate interest in developing our business.

Data processed by third parties on our behalf 

We use the services of other organisations in the processing of your data, for example, we use cloud-based email and document storage, customer relationship management and video conference platforms. Our website processes personal data such as through our contact form. We also provide limited personal data to organisations that perform maintenance and service work on our behalf and we utilise the services of an external accounting company for our finance purposes.

Those organisations that process personal data on our behalf are subject to a data processing contract as required by Article 28 of the UK GDPR. This ensures that your data is handled in accordance with the UK GDPR.

Transferring your data outside of the UK

We transfer personal data outside of the UK by virtue of our cloud-hosted CRM which holds data in the USA. The USA does not offer the same protection for personal data as the UK GDPR and so we have in place a data processing agreement with standard contractual clauses to ensure the protection of that data as required by Article 46 of UK GDPR.

Retention periods 

We will retain your data only for the time we require it for the purposes stated and/or where we have a legal obligation or other legitimate purposes. We will retain the personal data of our clients for 7 years.

Your rights 

The UK GDPR provides you with several rights in relation to the data of your web process. The rights relevant to our activities are:

  • You have the right to get access to and copies of your personal data.
  • You can ask us to rectify any inaccurate information we may be holding. 
  • You can request we restrict our processing of your data.
  • You can ask us to erase your personal data if it is no longer required for the purpose we collected it or have no legal obligation to retain it.
  • You have the right to object to the processing we undertake under a legitimate interest basis.

If you want to exercise any of these rights, please contact us using the above contact details.

You also have the right to lodge a complaint about our processing with a supervisory authority — the UK’s Information Commissioner’s Office. 

The Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Helpline number: 0303 123 1113